Regent Products Corp. respects and understands privacy concerns that may arise. Our privacy policy is intended to offer an explanation on how we collect, and handle your information we’ve collected.
If you have any questions about our policy, please contact us
- By e-mail at: info@regentproducts.com
- Phone at: 1-800-583-1002 during business hours 8:00am-5:00pm M-F (CST)
By mail at: Regent Products Corp 8999 Palmer Street, River Grove, Illinois 60171
Please make sure to include your contact information.
Current and potential customers please read this privacy policy because some of this information might apply to external issues outside and beyond the use of this website.
What Information do we collect?
We collect various types of information depending on your use of our site.When you become a Regent Products Corp. registered user, we initially ask for your name, phone number, e-mail and zip code during your first registration with us on our home page. This allows us to immediately respond to you through e-mail and tells us geographically where you are located so the correct territorial salesperson can be assigned to follow-up with you. When requesting our catalogs our registration asks for a few more details so we can better serve your needs according to the type of business you may have or plan on opening. Other information for example: product category interest, business type and store size information is gathered to enhance your request and timeline for product needed. Any information collected with detailed questions and category interests is strictly to help us offer services and products that may be of interest to you. However, we will respect your decision if you decline to answer.
When you apply for a credit line, you will be asked to provide your name, address, e-mail address, phone number, and other reference information needed to verify your identity, such as your business details. This information is required to process your application.
We may acquire customer lists from other parties so that we may invite new people to visit Regent Products either at a trade show or here in our showroom. Our policy is to acquire lists of people who have indicated that they are willing to receive e-mail offers. Also, each time we send an e-mail offer, we provide people with the opportunity to un-subscribe from receiving future e-mails or mailing offers at anytime.
How Do We Use Your Information?
We may or may not use your information in the following ways.We might combine the information you provide to us online, in our showroom or through our sales staff. We will use that information to personalize our services, which include (but is not limited to) providing better product recommendations or special offers that we think may be of interest to you. To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
Marketing and promotional purposes
For example, we send out e-mail and direct mail to our customers about products or events that we think may be of interest to them. We also may send offers on new items, upcoming trade show information or industry news to keep you informed.
Do We Share Your Information?
Regent Products Corp respects your privacy. We do not sell, rent, loan, or transfer any personal information regarding our customers to any unrelated third parties. All the information that is gathered is used for internal marketing purposes only.
Can I Access My Information?
If you are a registered customer of Regent Products Corp, you can access and even update your information (including billing and shipping preferences) under the My Account section on our website. You may also opt out at anytime by notifying us.
What Are Cookies and Do We Use Them?
A cookie is a small piece of information sent by a Web site that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. We use session cookies. Session cookies exist only for as long as your browser remains open. Meaning, once you close your browser window the cookies (and all its information) disappear.
How Often Does This Policy Change?
As an industry leader, Regent Products Corp. strives to improve our services and marketing. We will make changes to this privacy policy and will likely be edited without notice, for that reason we strongly advise that you check back to this policy frequently.